Understanding Your Business
Exomi Business Intelligence solution provides real-time information of what is happening in the network. It provides information including business and QoS analysis. Business information includes information about traffic and service usage, top and bottom lists, user loyalty, new users and more. QoS analysis provides information about service availability, response times, throughput and errors. All information is presented in graphical form and can also be imported for example to Excel.
Exomi Business Intelligence solution also enables access for 3rd party service providers so they can analyse their service usage in real-time. In addition the system provides clearinghouse reports.
Customer care access
Exomi Business Intelligence solution also provides real-time access to message logs for operators and services providers customer care. This decreases the number of support calls to mobile operators customer care since end-users can also call directly to the service provider. In addition Exomi Business Intelligence system improces the time for the problem solving and reduces support costs.
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