A customer-centred approach is the key to putting your business on top. Moreover, communicating with your customers in the form of a dialogue, not just presenting a simple monologue, can make the difference. Exomi Mobile Dialogues (EMD) helps you interact with your customers and users via SMS and/or the Internet. It ensures a high response rate compared to traditional marketing channels.
Engage your customers with targeted offers and campaigns. Create questionnaires and have meaningful conversations with your customers in an easy and active way.
Make it easy for your customers to buy from you. With mobile dialogues, potential customers can engage effortlessly at their convenience.
Get value from a non-sale. Empower customers to easily tell you “I am not interested, because…”. Conduct customer satisfaction surveys and collect immediate feedback to start creating great customer experiences.
How does my business benefit?
- Increase sales revenues
- Reduce churn by increasing brand awareness and customer loyalty
- Collect client feedback and make immediate improvements across the customer journey
Exomi can offer operators and enterprises multiple solutions for handling customer interactions:
Solutions for MNOs and MVNOs
Solutions for enterprises